Privacy Policy

SILVAFLUX LIMITED – PRIVACY POLICY

Effective Date: 01/08/2026

SilvaFlux Limited ("SilvaFlux", "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, contact us, or use any of our real estate services.

We process personal information in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws and regulations.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to individuals who:

- Visit our website;
- Make enquiries about our services;
- Purchase, sell, lease, or invest in property through SilvaFlux Limited;
- Subscribe to our newsletters or marketing communications;
- Submit applications or documents to us; or
- Otherwise interact with SilvaFlux Limited.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

Personal Information

- Full name
- Email address
- Telephone number
- Residential or business address
- Government-issued identification documents where required
- Property preferences
- Investment enquiries
- Payment-related information
- Any information voluntarily provided through enquiries, forms, or correspondence

Technical Information

When you use our website, we may automatically collect certain technical information, including:

- IP address
- Browser type and version
- Device information
- Operating system
- Cookies and similar technologies
- Website usage statistics
- Pages visited and time spent on our website

3. How We Use Your Information

We use your personal information for legitimate business purposes, including to:

- Respond to enquiries and requests;
- Facilitate property sales, purchases, leasing, and other transactions;
- Process documentation and applications;
- Verify identity where necessary;
- Provide customer support;
- Improve our website and services;
- Send updates, newsletters, property listings, and promotional communications where permitted by law;
- Maintain business records;
- Prevent fraud and enhance security; and
- Comply with legal and regulatory obligations.

4. Legal Basis for Processing

Where required by applicable law, SilvaFlux Limited processes personal information on one or more of the following legal grounds:

- Your consent;
- The performance of a contract or steps taken before entering into a contract;
- Compliance with legal obligations;
- Our legitimate business interests, provided such interests do not override your rights and freedoms.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

- Improve website functionality;
- Remember your preferences;
- Analyse website traffic and visitor behaviour;
- Enhance your browsing experience.

You may choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain areas of our website.

6. Sharing of Personal Information

SilvaFlux Limited does not sell your personal information.

Where necessary, we may share your personal information with trusted third parties, including:

- Financial institutions;
- Payment service providers;
- Legal advisers;
- Professional consultants;
- Government agencies and regulatory authorities;
- Property developers and other transaction partners;
- Technology service providers and cloud hosting providers.

Such disclosures are made only where necessary to provide our services, comply with legal obligations, protect our legitimate interests, or complete transactions on your behalf.

We require our service providers to maintain appropriate security measures and process personal information only in accordance with applicable laws and our instructions.

7. International Data Transfers

Where it becomes necessary to transfer your personal information outside Nigeria, SilvaFlux Limited will ensure that appropriate legal, contractual, and technical safeguards are implemented in accordance with applicable data protection laws.

8. Data Security

SilvaFlux Limited implements reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.

While we continually strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

- Provide our services;
- Complete transactions;
- Meet legal and regulatory obligations;
- Resolve disputes;
- Enforce our agreements; and
- Maintain legitimate business records.

When personal information is no longer required, it will be securely deleted or anonymised in accordance with applicable law.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

- Request access to your personal information;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information where legally permissible;
- Restrict or object to certain processing activities;
- Withdraw consent where processing is based on consent;
- Request a copy of your personal information in an appropriate format;
- Request information about how your personal information has been processed; and
- Lodge a complaint with the appropriate data protection authority where you believe your rights have been violated.

11. Exercising Your Rights

To exercise any of your privacy rights, please contact SilvaFlux Limited using the contact details provided below.

For your protection, we may request additional information to verify your identity before processing your request.

12. Marketing Communications

Where permitted by law, SilvaFlux Limited may send you updates relating to our services, new property listings, investment opportunities, market insights, newsletters, events, or promotional offers.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Opting out of marketing communications will not affect service-related communications necessary for transactions or customer support.

13. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

SilvaFlux Limited is not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected inadvertently, we will take appropriate steps to delete it promptly.

15. Changes to this Privacy Policy

SilvaFlux Limited reserves the right to amend or update this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this website. We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal information.

16. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us using the details below:

SilvaFlux Limited

Email: info@silvaflux.com

Phone: +234 811 407 5565

Office Address: 4, Babatope Bejide Crescent, Lekki Phase 1 Lagos

We are committed to handling your personal information responsibly and transparently, and we appreciate the trust you place in SilvaFlux Limited.